Privacy Policy
Last Updated: October 06, 2025
GetRapid.in we operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services—whether you browse, shop, communicate with us, or make a purchase.
By accessing or using our Services, you confirm that you have read, understood, and agreed to this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information depending on your interaction with our Services:
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Contact Information: Name, billing address, shipping address, email address, and phone number.
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Payment Information: Credit/debit card details, UPI/NetBanking details, transaction details, and payment confirmations.
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Account Information: Username, password, preferences, and saved settings.
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Order & Transaction Details: Products viewed, added to cart, wishlist activity, purchases, returns, and cancellations.
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Communication Data: Any information you provide when contacting us via email, phone, or support requests.
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Device & Usage Data: IP address, browser type, device information, and activity on our website through cookies and analytics tools.
2. How We Collect Personal Information
We may collect information from:
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Directly from you when you create an account, place an order, or contact us.
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Automatically through cookies, analytics tools, and website interactions.
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Service Providers & Partners who assist us with payment processing, logistics, or marketing.
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Third Parties if you interact with our content through social media or linked platforms.
3. How We Use Personal Information
We use your personal information for purposes including:
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Order Processing & Delivery: To fulfill purchases, ship orders, process returns/exchanges, and provide customer service.
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Account Management: To create, manage, and secure your account.
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Personalized Experience: To recommend products and customize your shopping journey.
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Marketing & Promotions: To send you offers, updates, and advertisements (you can opt-out anytime).
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Fraud Prevention & Security: To safeguard transactions, detect suspicious activity, and secure our Services.
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Legal & Compliance: To meet legal obligations, respond to lawful requests, and enforce our Terms of Service.
4. How We Share Personal Information
We may share your information with:
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Service Providers: For payment gateways, logistics/shipping partners, IT support, and cloud storage.
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Business Partners: For marketing campaigns and promotional purposes (in compliance with applicable laws).
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Legal & Regulatory Authorities: When required to comply with legal obligations.
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In Business Transactions: In case of mergers, acquisitions, or restructuring.
We do not sell your personal information.
5. Data Retention & Security
We implement reasonable security measures to protect your data. However, no system is 100% secure. Your information will be retained only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
6. Your Rights & Choices
Depending on your location, you may have the right to:
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Access the personal information we hold about you.
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Request corrections or updates to inaccurate information.
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Request deletion of your personal information.
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Opt-out of marketing emails or SMS.
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Request a copy of your personal information in a portable format.
You can exercise these rights by contacting us (details below).
7. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for the privacy or security practices of these external websites. Please review their privacy policies separately.
8. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for removal.
9. International Data Transfers
Your data may be stored or processed outside your country of residence. Where required, we ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
📞 Mobile: +91-9370014401
📧 Email: info@getrapid.in
🌐 Website: www.getrapid.in